Check the published version first
Open your website in the studio and choose Launch website. Check whether the version you reviewed is the one that is live. Saved chat changes, restored versions, and search appearance edits stay in draft until you publish them.
Check the address and refresh
- Use the live Visit website link instead of an old preview URL.
- Refresh the page or open it in a private browser window.
- If you recently connected a domain, check the Domain status and allow DNS changes to reach visitors.
- Compare the live page with the same page in the studio, rather than comparing different paths.
If the mismatch remains
Send support the live page address, the published version number, what you expected to see, and a screenshot of the difference. Avoid making repeated unrelated edits while the issue is being investigated.