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Domains & publishing

Keep your email working when connecting a domain

Move your website address while preserving the records used by your email service.

Website hosting and email are separate

Connecting a domain to Merchuno changes where the website is served. It does not move your email mailboxes or cancel the service that provides them. Domain registration and renewals also stay with your registrar.

Preserve email records

  • Keep MX records used to route incoming email.
  • Keep the TXT and CNAME records your email provider uses for verification and authentication.
  • Change only the website records needed by the Domain instructions.
  • Do not change nameservers unless you understand how all existing DNS records will be preserved.

Check before retiring old hosting

If the old hosting package also supplies email, confirm with that provider how to retain the mail service before canceling anything. After connecting your website, send and receive a test email to check that the mail service still works.