Notifications help you spot new inquiries
Merchuno can email the website owner when a new form inquiry arrives. The notification contains the submitted details and a link to the private inquiry. Visitor attachments are accessed through the account.
Check the website setting
Open Inquiries, select the website, and check its email notification setting. Turn notifications on if you want alerts for that website. Check that you are signed in with the account that owns it.
If an email is missing
- Look for the inquiry in Merchuno first; notification delivery can fail without losing the submission.
- Check your email spam or junk folder.
- Confirm that notifications are enabled for the website you tested.
- Contact support if live test inquiries appear in the inbox but notifications repeatedly fail.