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merchuno.Help center

Appointments

Set up online appointments

Choose your schedule and how customers request time with your business.

m.Merchuno Support·1 min read

Configure the website’s availability

  1. Open Appointments and select the website you want to configure.
  2. Set the business time zone and appointment length.
  3. Add your weekly available hours, buffer time, and minimum notice.
  4. Add closed dates and enable bookings when the schedule is ready.

Choose how appointments are confirmed

Business approval is the default: a customer requests a time and you approve or decline it. Immediate confirmation is an explicit setting for businesses that want eligible requests confirmed automatically. Select the mode that matches how you operate.

Check the customer experience

Check the published booking page, its time zone, and the available slots. Keep your business hours and closed dates current. An unclaimed prospect preview cannot accept real appointment requests.

KEEP GOING

Approve, decline, or cancel an appointmentManage customer requests and keep their booking status up to date.Why is an appointment time unavailable?Check working hours, notice, buffers, and busy calendar time.Connect a calendar to appointmentsUse Google, Microsoft, or Apple iCloud calendar connections with your booking schedule.